TracFone Mobile phone

TracFone Wireless or TracFone is a wireless provider that provides prepaid wireless service. The service allows a customer to buy airtime units on phones by Nokia, LG and Motorola pursuant to a licensing agreement. TracFone sells digital phone models, although analog phones were available. Depending on the customer region, TracFone service works in a GSM, TDMA, or CDMA network. TracFone does not build its own wireless network but "resells" wireless service from more than 30 providers, as a mobile virtual network operator. In the USA, TracFone operates on the Cingular, T-Mobile, US Cellular, and Verizon networks, among others

Tracfone Customer Service is being outsourced to companies in Latin American nations, such as Argentina, Bolivia, Honduras, Colombia and Belize

The TracFone service enjoyed popularity on customers, because of the Refer A Friend program, where existing customers can refer their friends to TracFone in order to get free airtime units.

For years Tracfone has had the problem of its heavily subsidized handsets being bought and resold in bulk. In common practice handsets are bought in quantities, the airtime is legally harvested by removing a SIM card and the handsets are sold to bulk resellers. The bulk reseller can sell the parts such as the battery and charger legally, but may be committing an illegal act if they manipulate the internal software and unlock the handset.

In contrast to the popularity of TracFone service, there have also been complaints as well

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